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Policies and Contact
Information
All of our products have a MONEY BACK guarantee. If
you are not completely satisfied, we will issue a complete refund.
- Email Us
- One of the quickest ways of contacting us is by EMAIL.
But, please choose your subject line carefully. We currently receive
over 1000 email messages a day. (95% of them are SPAM) We use an
aggressive SPAM filter but scan all blocked messages by title. If you
would like to email the owner directly, his email is:
awalker@multiplication.com.
- Privacy Policy
- We value your privacy! Krimsten Publishing
will never willfully sell, trade, or publish information from your
visit or transaction. We may send you an e-mail message to see
how you like the product you ordered - but that is it.
contact@multiplication.com
- Customer Guarantee
- Your satisfaction is our number one goal.
Please contact us if not completely satisfied with a product.
contact@multiplication.com
- Return and Refund
Policy
- You may return any item for a complete refund -
including shipping and handling. Before you return an item,
e-mail us at
contact@multiplication.com.
We will issue a return form. When you return an item, follow
the instructions on the form, and most importantly, please indicate
the reason for the return. If you paid for your order by
credit card, a credit will be issued and will appear on your billing
statement.
- Payment Options
- We gladly accept checks, school purchase orders,
money orders, and major credit cards for mail order
transactions. Online orders are limited to major credit cards.
orders@multiplication.com
- Deliver Options
- Most orders are shipped within two working
days. Your credit card will not be charged until the order is
shipped. All bank card orders are processed on our SECURE web
site. Order shipped in the continental United States are shipped
USPS Priority Mail. (Unless other shipping is
requested.) International orders are shipped the most cost
effective method.
- Customer
Service Telephone Number
- Contact our customer service number if you have any
questions. 509-786-7978
- Contact Address
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